Terms of use

These documents cover the Termini website, the Termini customer app, TerminiAdmin and optional AI telephone booking features operated by Smartax.

Operator and service

Termini is operated by SMARTAX, identified above. It provides company profiles, appointment booking and booking management. The company shown on the profile delivers the booked service; contact that company about its content and performance.

Bookings

Provide accurate information and protect access to your account. A pending booking is not yet a confirmed appointment. Check its status, date, time and price. Changes and cancellation follow the rules available in the app. Reminder delivery depends on device permissions and connectivity; a booking may remain valid without a reminder.

Fees

Business use of Termini requires a monthly subscription after the free trial, at the price stated for the subscription. SMARTAX charges no cancellation or other additional fee. The price displayed for a booked service belongs to that company's service and is separate from the Termini subscription.

Proper use

Do not submit another person's information without authority, make abusive bookings or interfere with the system. When opening a video call, the external call provider's terms also apply.

Contact and governing law

Questions, complaints or termination requests: office@smartax.rs. Serbian law applies. These terms do not restrict mandatory consumer or data protection rights. Later changes to these terms do not retroactively change an existing booking.

Website, plans and AI assistant

TerminiAdmin lets businesses manage staff, services, availability, permissions and website bookings. The Free plan lasts 30 days. Business costs 1,500 RSD per month and the AI assistant plan costs 9,990 RSD per month, including Business features. Reactivating a business after its free trial starts a subscription after the in-app warning. The terms and price shown before activation govern the selected service. The AI phone number assigned to your business is displayed in TerminiAdmin. Customers can call it directly and the AI assistant will answer. If you already have an established business number, you can forward calls from it to this AI number. External AI usage and forwarding can involve additional costs. Businesses are responsible for their service descriptions, booking rules, customer communications and any required caller notices and permissions. AI-created bookings should be checked for accuracy.