01 / TEST
Vulkanizer AutoGuma
Termini TEST
Open demo business
Termini / TerminiAdmin
Online appointment booking for your business
Clients choose a time on your website or open your Termini profile with your business QR code. Your TerminiAdmin calendar brings online bookings and appointments taken by phone together.
30-day free trial →
01 / TERMINI
From your services to a booked appointment
Follow a booking from setup to your calendar.
-
Set up services, staff and bookable hours in TerminiAdmin.
TerminiAdmin · Original app screen in Serbian. -
A client visits your website or scans your QR code, then chooses a service and an available time.
Termini · Original app screen in Serbian. -
The appointment appears in your TerminiAdmin calendar alongside bookings taken by phone.
TerminiAdmin · Original app screen in Serbian.
02 / Try it yourself
This booking window could be on your website, too.
See what your clients will see.
Choose one of five demo businesses and scan its QR code with your phone. On mobile, tapping the QR code does the same thing as scanning it.
Vulkanizer AutoGuma
Open demo business
02 / TEST
Frizerski salon
Termini TEST
Open demo business
03 / TEST
Finansijski Centar
Termini TEST
Open demo business
04 / TEST
Wellness Centar
Termini TEST
Open demo business
05 / TEST
Teniski Centar
Termini TEST
Open demo business
03 / Who it helps
Made for work that runs on appointments
Massage practice
Leave 15 minutes between treatments. Clients only see times that allow for the break.
Auto workshop
Take two cars in the same hour by setting up each service bay as a separate resource.
Private spa
Link a sauna and hot tub that share a room. A sauna booking reserves the hot tub for the same period.
04 / TERMINIADMIN
Manage business appointments with TerminiAdmin
Set up locations and services, including descriptions, prices and duration. Control availability, follow upcoming bookings and view your calendar by day, week or month.
Team and locations
Offer different services at each location. Assign staff to the services they provide, manage access and block time off for one person or the whole business.
Booking rules
Require approval, set group capacity, daily limits and minimum notice. Add required booking fields, such as the wheel size for a tyre change.
Daily operations
Book an open slot for a caller, choose notifications by service and export a PDF schedule for each team member. See which services attract the most bookings.
05 / TERMINI AI
Telephone bookings with an AI assistant
When your business subscribes to the service, it receives its own AI phone number. The assistant answers customer calls on that number, finds available times, creates bookings and helps change or cancel existing appointments.
What do I need to activate it?
The AI phone number assigned to your business is displayed in TerminiAdmin. Customers can call it directly and the AI assistant will answer. If you already have an established business number, you can forward calls from it to this AI number. In TerminiAdmin, choose a model and greeting language, save your own verified OpenAI API key and enable the module. In addition to the monthly fee, OpenAI usage and optional call forwarding may incur charges.
06 / Integration
Your next booking can start on your own website.
Let customers book directly on your website. A short snippet adds the Termini booking window to any website, with the services you choose.
Web and mobile bookings share the same available appointments. Manage every booking in one place, on your phone, in the TerminiAdmin app.
HTML · Integration
01 / HTML
Load the booking window
Insert this short snippet at the bottom of your page, before the closing </body> tag. Replace YOUR_TERMINI_API_KEY with your own API key created in the TerminiAdmin app.
<script>
(() => {
const script = document.createElement('script');
script.src = 'https://terminiapp.rs/integrations/embed.js';
script.dataset.apiKey = 'YOUR_TERMINI_API_KEY';
document.head.appendChild(script);
})();
</script>
02 / HTML
Choose where bookings appear
Insert this marker wherever you want the booking window to appear. Customers can book any service you have linked to the API key in the app.
<div data-termini-booking></div>
03 / HTML
Add a button for a service
Replace the data-termini-serviceid value with the service ID you want to offer. Find it in TerminiAdmin among the services linked to the API key. Only IDs of services linked to that key can be used.
<button type="button" data-termini-serviceid="123">Book an appointment</button>This booking window could be on your website, too.
Try the booking window below. Your clients can choose a service and an available appointment right on your website.
07 / Features in detail
Explore everything you can configure in Termini
Your business rules shape every booking. Expand a topic to see how each feature works and where it can help in day-to-day service delivery.
Customer experience, business profile and QR codeHow customers discover your services and book an appointment.
Two apps, shared bookings
Termini is the customer booking app. TerminiAdmin is the service provider’s management app. You manage services and bookings centrally while customers choose an available time that suits them. The system supports 13 languages.
Your business profile
Set your business name, logo and introduction on your Termini profile. Present services with pictures and descriptions. Add an email address, phone number and map location so customers can contact you and plan their route.
Shareable, printable QR code
TerminiAdmin creates a unique QR code for your business. Share it from the app or download a PDF for your entrance, counter or website. Scanning it opens your services. If the app needs to be installed, the customer is directed to the installation page first.
Favourites and returning customers
Customers can save frequently used services as favourites. They can then return to them directly in Termini and book again without rescanning the QR code. Booking inside the app requires free registration.
Services and booking informationDescriptions, prices, durations, custom fields and online sessions.
Settings for each service
Give each service its own description, pictures, price and duration. Customers can understand the offer before booking, and the system can account for the time the service requires when calculating available slots.
Custom booking forms
Add any number of fields of different types to each service’s booking form. Fields can be required. A tyre service could ask for the wheel size, while a consultant could ask what the customer wants to discuss, helping staff prepare for the appointment.
Video-call link
Attach a video-call URL to an online consultation, webinar or other remote service. The customer receives the joining link with the booking, saving you from sending it separately to each participant.
Businesses, locations, staff and resourcesParallel capacity and access tailored to each team member.
Multiple businesses and locations
Manage several businesses and locations with the same user account. Each location can offer different services, so customers choose from the services available at their selected location.
Staff and resources
Set up the people or resources that deliver a service. A consultancy with several advisers or a garage with several service bays can accept bookings in parallel at the same time.
Assigning services to staff
Choose which services each person can provide. Once a staff member has a booking, their occupied time is also accounted for across the other services they provide, helping prevent overlapping appointments.
Access permissions
Give colleagues access to the features they are authorised to use. Share day-to-day scheduling responsibilities across the team and tailor access to each person’s role.
Availability, time off and conflictsPreparation time, holidays and services that cannot run together.
Available periods and time off
Set availability and a date range in which a service can be booked. Record a staff member’s leave individually, or block bookings for the whole business during a shared holiday or closure.
Buffers before and after services
Allow preparation and recovery time around each service. A massage therapist might need a 15-minute break afterwards or a few minutes to prepare beforehand. The system includes these buffers when calculating available appointments.
Dependent services
Link services that share a room or capacity. In a private wellness space, booking the sauna can block the hot tub for the same period when both occupy the same private area.
Approvals, group sizes and booking limitsControl when bookings are accepted and how much capacity is offered.
Approval and automatic rejection
Require provider approval for bookings. You can also set a deadline after which an unapproved booking is automatically rejected, giving the customer an outcome for a request that remained pending.
Minimum advance notice
Specify how far in advance a service must be booked. This leaves time for preparation, travel or organisation and controls last-minute bookings.
Group sessions and limited events
Choose how many bookings can be made for the same time, the maximum number per day and the total number accepted for a service. These controls suit group training, one-off events and programmes with limited capacity.
Minimum interval between a customer’s bookings
Set the minimum time that must pass between two bookings by the same customer. When demand is high, this can help more customers get access to available sessions.
Daily scheduling, PDF exports and notificationsPhone and online bookings appear in the same workflow.
Entering phone bookings
When a customer calls or visits in person, choose from the available times in TerminiAdmin and enter their booking. The system accounts for the occupied capacity when offering appointments online.
Calendar and PDF schedules
View bookings by day, week or month and download the schedule as a PDF. You can create a separate document for each staff member containing the bookings relevant to that person.
Customer notifications and reminders
Registered customers receive in-app notifications when a booking is approved or rejected. They choose how long before an appointment their reminder should arrive in their own app settings. The default is one hour.
Provider notifications
New bookings also trigger notifications on the provider’s phone. In TerminiAdmin, notifications can be turned off per service, so you can choose which services you want to follow on your mobile.
Bookings on your own websiteAn embeddable module, email updates and shared booking management.
Embeddable booking module
Add a booking interface to your website with a short code snippet. Display it within the page or open it from a button for a particular service. Control the services shown from TerminiAdmin. Website bookings arrive in the same system as app bookings.
Website bookings with an email address
The web module requires an email address and works without installing the Termini app. Customers receive an email about the booking, followed by updates when it is approved or rejected.
Linking to an existing customer account
When the email address entered on the website belongs to a registered Termini user, the booking also appears in that customer’s app, where they can access and manage it afterwards.
Statistics and service performanceProfile views, favourites, bookings and revenue figures.
Interest and favourites
Track when and how often your business profile is viewed and how many customers have saved each service as a favourite. These figures help you understand which offers attract interest.
Bookings and revenue
See when bookings arrived, how many you received, which services are most popular and how much revenue is associated with each service. Use these figures to help plan your service offer and schedule.
Termini AI telephone assistantBookings, rescheduling, cancellations and optional call recording.
Telephone booking management
When your business subscribes to the service, it receives its own AI phone number. The assistant answers customer calls on that number, finds available times, creates bookings and helps change or cancel existing appointments. The AI phone number assigned to your business is displayed in TerminiAdmin. Customers can call it directly and the AI assistant will answer. If you already have an established business number, you can forward calls from it to this AI number.
Languages and call recording
Choose the opening language, and the assistant adapts to the caller’s language during the conversation. Call recording is optional. When enabled, you can listen again later and find the recording attached to the booking created by the AI.
Activation and costs
The AI phone number assigned to your business is displayed in TerminiAdmin. Customers can call it directly and the AI assistant will answer. If you already have an established business number, you can forward calls from it to this AI number. In TerminiAdmin, choose a model and greeting language, save your own verified OpenAI API key and enable the module. In addition to the monthly fee, OpenAI usage and optional call forwarding may incur charges.
Free customer app and provider trialWhich app to use and what happens after the first 30 days.
For customers and providers
Customers use Termini to book appointments free of charge. Businesses configure services and manage appointments in TerminiAdmin. Find the current installation options for each app in the download section.
A 30-day trial for each new business
Each new business can use TerminiAdmin free for 30 days. It becomes inactive automatically when the trial ends, and its services can no longer be booked. A subscription starts when you reactivate the business, after the app shows a warning.
08 / Pricing & free trial
Choose the plan that fits your business
Free
0RSD
30-day usage limit
Try for free- Unlimited bookings
- Unlimited services
- Unlimited staff
- Statistics
- Push and email notifications
- Access permissions
- Booking calendar
- Website integration
- Android and iOS
- 30-day usage limit
Business
1 500RSD / month
Choose Business- Unlimited bookings
- Unlimited services
- Unlimited staff
- Statistics
- Push and email notifications
- Access permissions
- Booking calendar
- Website integration
- Android and iOS
AI assistant
9 990RSD / month
Choose AI assistant- Everything in Business
- AI-assisted call answering and customer service
Termini is free for clients. Each new business gets 30 days free in TerminiAdmin. It then becomes inactive and its services cannot be booked. A subscription starts when you reactivate the business after reviewing the notice in the app.
09 / Download TerminiAdmin
Give your business more of your time.
Set up your business bookings in TerminiAdmin. Your clients choose appointments in the Termini app.
For customersTermini
Time for a massage? Termini favorites put frequently used services within easy reach. Wherever you are, choose an available time that suits you and book. An easier return for clients means less coordination for your business.
For businessesTerminiAdmin
Termini is free for clients. Each new business gets 30 days free in TerminiAdmin. It then becomes inactive and its services cannot be booked. A subscription starts when you reactivate the business after reviewing the notice in the app.
10 / FAQ
Common questions
Do clients need the app to book on my website?
Clients book with their email address and receive updates by email. Booking in the Termini app requires free registration.
What if someone calls to book?
Select an available time in TerminiAdmin and enter the booking. Online clients then see the remaining capacity.
Which app do I need?
Use Termini to book an appointment. If you run a business and manage services or appointments, use TerminiAdmin.
Can I book with a QR code?
Yes. Scan a participating business’s QR code in Termini to open its profile and view available services and times.
Can I view my bookings later?
Yes. You can return to Termini to view and manage your bookings.